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Supercharge CRM with a Smarter Call Center Experience

CloudTalk

Bring your sales and support workflows together with seamless telephony + CRM integration. With CloudTalk’s Pipedrive phone system integration, your team can make and receive calls, send SMS, and access customer details without switching tabs — all while keeping every call log, note, and recording synced in real time.

Boost sales productivity, reduce manual effort, and stay connected to every lead — right inside Pipedrive.

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Why It Matters / Pipedrive Focus

A Next-Level Communication Layer Built for Sales Teams
Your sales funnel only works when conversations connect with action. CloudTalk turns Pipedrive into a true communication command center: click-to-call from any lead, automatic logging of all interactions, and unified call history by contact. Your reps spend less time toggling apps and more time closing deals.

  • Fully synced call logs in Pipedrive
  • Click-to-call directly from contact records
  • Real-time insights & call analytics
  • SMS and international calling support

Sell smarter with a CRM + phone system that moves as fast as your team.

AI Capabilities & Competitive Edge

Automate Outreach & Support with AI Voice Agents
Give your sales and support team a 24/7 AI-powered assistant that can handle calls, qualify leads, answer FAQs, and trigger CRM actions based on caller intent. CloudTalk’s AI voice agents integrate directly with Pipedrive, logging calls and updates automatically — so no data is lost and no lead falls through the cracks.

  • AI-driven follow-ups & reminders
  • Automated call summaries & transcription
  • Scale outreach without scaling headcount
  • Works alongside your human team

Turn every conversation into high-impact pipeline activity.

What they say #2

"From training entire teams to proactively following up, we take the time to understand each business and tailor solutions that unlock growth."
Donatas Jonušas
Donatas JonušasChief Business Development Officer at TeamBit
“From CRM implementation to automation, we focus on building systems that help teams work smarter and achieve measurable results. Data entry is now almost fully automated — allowing our team to focus on performance and results instead of manual tasks.”
Jānis Kopeika
Jānis KopeikaCEO at Unitruck
“We help companies streamline their sales and financial workflows through smart CRM integrations. Thanks to the Pipedrive and Horizon integration, our sales and accounting processes have become significantly faster and more accurate.”
Uldis Drivēns
Uldis DrivēnsCEO at Brikers Latvija
"The CRM has been very helpful and has clearly improved our sales & marketing with deal overviews, follow-up reminders, and clear tracking. Expanby is often reachable, open to conversation, and doesn’t just do what you ask. They listen carefully and advise on what you truly need. Honest, professional, and supportive, they aren’t afraid to share their view. Overall, it makes our daily work much easier and more efficient."
Robert Gjaltema
Robert GjaltemaSales Manager at Baltic Block
"Great experience with Pipedrive, and eXpanby made the setup smooth and efficient. Their responsive support adds real value."
Andris Pakalniņš
Andris PakalniņšHead of Linde department at SIA Alwark
"Working with eXpanby has been an excellent experience. Their team is highly responsive, professional, and truly committed to helping us achieve our business goals. Communication is fast and clear, solutions are well-explained, and everything is delivered efficiently and on time."
Ieva Šķice
Ieva ŠķiceHead of Sales at Orto Partneri
"Our experience with Expanby has been really good. We introduced a new CRM system, and all employees received training. After we started using it, we had several follow-up meetings, and Expanby proactively checked in to ask if we needed any help or support. Their approach made the whole process smooth and reassuring."
Ieva Zivere
Ieva ZivereCEO at American Baltic Technology Corporation Ltd
"Our company, SIA RGP, is an ERP system provider, and we have completed several successful collaboration projects integrating Pipedrive with our ERP solutions. Expanby’s representatives take the time to understand our needs and provide valuable consultative support, enabling us to jointly offer the best solutions to our shared clients."
Kristaps Otsons
Kristaps OtsonsCEO at SIA RGP
eXpanby at a glance

Real CRM clarity. Measurable sales impact.

We help growing teams turn Pipedrive into a system they actually trust. Every setup, optimisation, and workflow is designed to support real sales decisions.

CRM projects
51 +
Industries served
12 +
Hands-on delivery
100 %
Years experience
8 +
Need Help?

Don't hesitate to contact us for more help.

Whether you’re exploring Pipedrive for the first time or you’re looking to optimise your existing setup, eXpanby’s experts are here to guide you.

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Sales & CRM Questions

Frequently Ask Questions.

Your questions, explained – we’ve gathered the queries we hear most often and given straightforward responses to help you decide if we’re the right partner.

Grow your business with eXpanby

Don’t let a bad sales process cost you 10% of revenue

Only 14% of companies have a clear, consistently followed sales process, meaning most businesses are winging it and wasting precious time. This lack of structure has a real price: 44% of companies lose more than 10% of their annual revenue because of inaccurate CRM data and disjointed workflows.

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